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Conditions of use and sale

By using Detect Technology's Website, YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE AND SALE, LEGAL USE, DISCLAIMERS, PRIVACY POLICY and all disclaimers, terms and conditions that appear elsewhere on the Detect Technology's Website.

Legal and Enforceable Online Contract

By processing your pending order through the utilization of your credit card, money order or check, YOU AGREE THAT YOU HAVE ENTERED INTO A LEGAL AND ENFORCEABLE ONLINE CONTRACT WITH DETECT TECHNOLOGY, AND ACCEPT THE TERMS AND CONDITIONS AS STATED IN THIS “CONDITIONS OF USE AND SALE” TO GOVERN YOUR PENDING TRANSACTION WITH DETECT TECHNOLOGY:

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18 Years of Age to Purchase

To purchase items at Detect Technology's Website, you must be 18 years of age or older. Any offers of sale presented on this Website or our Associates' Website are only intended for individuals who are 18 years of age or older. By purchasing items from this Website, you affirm that you are 18 years of age or older.

Product Display/Colors

Detect Technology's website attempts to display product images shown on the website as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using. In rare instances, changes and updates are made by manufacturers to the products; therefore, we cannot guarantee that the images shown in our website matches the actual product, its package, and its contents. Detect Technology strives to provide as much information to the customer, however, it is the customers responsibility to inquire about any information not displayed on the website, relating to the product, its contents, uses, and features before purchasing. Please contact our Sales/Customer Service Operators for more information on products displayed on the website.

Errors on Our Website

Prices and availability are subject to change without notice. Errors will be corrected where discovered, and Detect Technology reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Detect Technology will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Detect Technology's Website Return Policy.

Pricing Policy

Online prices, offers and selection may vary from our prices, offers and selection at auction Websites, and are subject to change.

Sales Tax Policy

We do business throughout Europe and accordingly collect sales and use tax as required by applicable law. However, the law governing our obligation to collect sales tax from online purchases may change, and we may be required to collect sales tax from you without notice if there is a change in the law governing online sales.

Paying for Your Order

You may also pay for your orders with Paypal, credit card, debit card or bank transfer.

After you place an order using our “Shopping Chart” or facsimile process, we will check the information you give us for validity, such as a valid method of payment or valid shipping address. Your credit card or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Detect Technology's Website reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Validating Your Order

After you place an order using our “Shopping Chart” or facsimile process, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Backorder Policy

If the product you have ordered is currently unavailable at any of our warehouse locations. This item may not have been available either when you ordered it originally or another customer's order placed ahead of yours may have depleted the available inventory. We apologize for this inconvenience. Many backordered items are restocked within 3 - 10 days. With that in mind, we will keep your order open and do our best to ship the item you ordered.

Return Policy

Detect Technology provides a 30-day money back guarantee on all products and services purchased, except special order items. If for any reason you are not satisfied with your purchase, simply notify us by phone, and we will immediately issue a Return Material Authorization Number. No restocking fee is charged if the items are returned in perfect condition. Any shipping charges accrued from Detect Technology are none refundable unless the return is due to our error. The following terms must be met by you.
- Return the merchandise to us within 30 days of your original receipt of the order.
- You MUST call Tech. Support M-F 7:00 AM to 3:00 PM for RMA Number.
- The products must be returned in new, resalable condition.
- Carefully repackage and double-box the merchandise and clearly mark the RMA on the outside package.
- You must include all packaging materials.
- Packaging materials must not be torn or damaged.
- All manuals and warranty registration cards must be unmarked.
- We recommend items be shipped with a tracking number.
- Any programming MUST be reset back to factory default.
- You must pay any return shipping expense.
- Software that has been opened is not returnable under any circumstances. All software is subject to license agreements or terms established by the software publisher. Be sure to read and agree to the license before using the software.

After complying with the above mentioned terms (i.e., 30-days, Call Tech. Support, Condition, Undamaged Original Packaging Material, Manuals and Registration Documents and Display RMA), please mail your product to:

Detect Technology
Address provided by e-mail

You are responsible for all freight charges. However, you will be credited all reasonable and customary freight charges relevant to that item if the wrong item was shipped. Please include the postal receipt in your return package.

Upon receipt of the returned merchandise in good order in accordance with the above and within 30 days of original delivery, we will issue credit to your charge account. You may elect to receive store credit towards another purchase or to simply receive a refund.

We will do our best to process the return quickly. Please allow 14-21 days for processing. Refunds will be credited to the original purchasing credit card account number, or by a store credit.

Shipping

All orders placed on this Website are subject to product availability and will be shipped according to Detect Technology's shipping policies. All in stock items are usually shipped Same Day (*not including weekends and holidays). Orders placed before 2 pm CET or 3 pm for Expedited orders (Next Day Air or 2nd Day Air) can usually be shipped the same day. Orders placed by internet or by phone receive the same priority handling.

All orders are F.O.B. our shipping facility. The risk of loss and title for ordered merchandise pass to you upon our delivery to the carrier and/or freight consolidator.

Warranty

For 12 months after merchandise is received, all products will be repaired free of charge. If reasonable repairs are not feasible or acceptable, Detect Technology may elect to furnish a replacement or make a full refund.

Batteries and Transformers are not warranted. To obtain warranty service, there are no deductibles or hidden fees, just one telephone number to call to take care of all your repairs. Phone for Return Material Authorization number (RMA), then return product, shipping cost prepaid, to Customer Service Department. Detect Technology.

Display the RMA number prominently on the outside of the box to avoid delays to your repair.
Products showing abuse, misuse, alteration or lightning strikes may not be repaired or replaced under warranty.

In the event that a product requires repair after one year from receipt of order, Detect Technology will assist in having items repaired by manufacturer or suitable repair facility if possible. Customer will be charged for cost of repair and handling.

Venue and Applicable Law

Detect Technology's Website is created, operated and controlled by Detect Technology. All disputes under this Agreement shall be resolved by litigation in the courts where Detect Technology is based including the federal and small claims courts therein and you agree to consent to the jurisdiction of such courts, agree to accept service of process by mail, and hereby waive any jurisdictional or venue defenses otherwise available to it.

Legal Use

Please review Detect Technology's Legal use for information on the legal use of Detect Technology's Website.

Disclaimer

Please review Detect Technology's Disclaimer for information on such notices and disclaimers of Detect Technology's Website.

Privacy

Please review Detect Technology's Privacy Policy for information on the privacy practices of the Detect Technology's Website.

Termination of Use

Detect Technology may in its sole discretion terminate your use of Detect Technology's Website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Detect Technology reserves the right to change, suspend, or discontinue all or any aspects of Detect Technology's Website at any time without prior notice.

Damages

In no event shall Detect Technology, its affiliates, or their respective officers, directors, employees, representatives or agents be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not we have been advised of the possibility of any such damages.

Limitation of Liability

By using Detect Technology's Website, you expressly agree that use of Detect Technology's Website is at your sole risk. Detect Technology's Website is provided on an "AS IS" and "as available" basis. Neither Detect Technology nor its respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of Detect Technology's Website will be uninterrupted or error-free. Neither Detect Technology nor its Associates warrant the accuracy, integrity or completeness of the content provided on Detect Technology's Website or the products or services offered for sale on Detect Technology's Website. Detect Technology and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Detect Technology or its Associates shall create a warranty. Some countries do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall Detect Technology or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Detect Technology's Website, including but not limited to reliance by you on any information obtained from the Detect Technology's Website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply whether in an action of contract, negligence or other tortuous action, even if an authorized representative of Detect Technology has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through Detect Technology's Website. Some countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Detect Technology reserves the right to make changes to Detect Technology's Website and its CONDITIONS OF USE AND SALE, LEGAL NOTICES AND DISCLAIMERS, PRIVACY POLICY at any time. Each time you use Detect Technology's Website; you must visit and review the then current CONDITIONS OF USE AND SALE, LEGAL NOTICES AND DISCLAIMERS, PRIVACY POLICY that apply to your transactions and use of this Website. If you are dissatisfied with Detect Technology's Website, its content or CONDITIONS OF USE AND SALE, LEGAL NOTICES AND DISCLAIMERS, PRIVACY POLICY, you agree that your sole and exclusive remedy is to discontinue using Detect Technology's Website.

Tampering with the Website, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the Website are prohibited.

Contact Information of Detect Technology's Website
- Detect Technology's Website address: detect-technology.com


Detect Technology
E-mail: info@detect-technology.com